Organizational leadership. What does it mean…in a practical sense? Some days…

It means giving your best employees a pep talk during a crisis.
It means reassuring staff that you are going to take care of a uneasy situation so that they are safe.
It means showing up in the middle of a mess and working side by side with staff until it is resolved.
It means listening to staff vent their true feelings even if it hurts.
It means getting staff what they need.
It means having hard conversations.
It means making sure the people who are the heart and soul of your organization know they are the heart and soul of the organization.
Its moving the agency,  even on tough days,  toward the mission.