All posts by Jerry Strausbaugh

About Jerry Strausbaugh

I am a husband, dad, and director of a community agency for mental health, housing, and domestic violence shelter. I love to help people be all God created them to be.

Here Is What Your Enemies and Adversaries Can Do For You.

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Leaders, 

Have you ever thought about how important your enemies are to you? If “enemies” is too strong of a word then think of the people in your organization, industry or community who oppose you with the most strength and frequency. Why are they so important? Because no one else in your life can do what they do for you. 

Your greatest enemies give you:

  1. Regular opportunities to practice courage.  Sometimes thinking about our enemies  can lead us to experiencing fear or dread. This happens when we focus on how their actions could harm us or the organizations we lead. Practicing courage requires us to change our focus and to talk to ourselves rather than listen to ourselves. William Tecumseh Sherman is quoted to have defined courage as, “a perfect sensibility of the measure of danger, and a mental willingness to endure it.” It is likely your enemies, competitors, or opponents may be just as afraid of you as you are of them. Don’t simply focus on the power or leverage they have over you, but realize you too have power and leverage.  Sometimes we can get so focused on how we could be hurt  that we only see those aspects of our future. Choose, as General Sherman suggests, to push past that and explore your strengths and possibilities. Allow yourself to think outside the box. Get advice from a variety of types of sources. By focusing on what you can do rather than on what someone else might do to you will give you energy and help you grow in confidence. 
  1. The chance to hone your problem solving skills. A focus on problem solving versus a focus on the problem is a life practice that will make you better at all aspects of leadership.  It is easy to become enamoured with an obstacle,  or adversary  in our life and perseverate on how much damage they could do to us.  Having a clear sense of the dangers that we face is healthy and a survival skill, but we must pivot to solutions or we become stuck in the unproductive cycle of worry, fear and anxiety. Thankfully we can choose what we think about and how we think about it. It takes practice  but over time and repetition we can get better at  being solution-focused rather than problem-focused. A problem-focused approach sees the potential dangers ahead and becomes increasingly trapped by them. Being solution-focused acknowledges the danger ahead and immediately pivots to using our personal strengths, our relationships, our knowledge and wisdom to solve the issue. Being solution focused decreases anxiety while  generating positive energy and creativity.  
  1. The necessity to think tactically and strategically. Thinking strategically takes problem solving a little farther. It involves long range planning and requires a focus not only on solving the problem right in front of you but on changing how you operate in general. It helps you not only solve the initial problem but gives you a map to ultimately deal with the source of the problem. Your enemy may create many problems. Being strategic means pursuing a deeper understanding of your opponent’s personality, patterns, and motives. Being strategic usually means getting more people involved in helping you analyze your own position. A common and effective way to initiate the process is by doing a SWOT analysis. SWOT stands for strengths, weaknesses, opportunities, and threats. With a team of people you trust to  give honest good advice, review these four items about yourself or your organization. From there you can begin the process of developing a longer range strategy that will make you problem solving even more fruitful.
  1. The opportunity to have your deficits exposed in order to overcome them. We have a tendency to hide our faults or not put ourselves in situations where we have to operate out of our deficits. Enemies may put you in a situation in which you have to wade into your deficits and either improve those areas of leadership or find functional adaptations for them. Leaders who are  unaware of their deficits or who ignore them set themselves up for difficultes. Enemies can keep us on our toes regarding our deficits as often those who oppose us come at us in areas we are weak. Honest self awareness can be your friend. Examine the areas of your leadership domains that you struggle with. Be honest about important facets of leadership that you neglect. Leading an organization requires attention to organizational culture, organizational climate, team member  morale, human resource management, legal compliance, ethical practice, fiscal dilligiance, political awareness, and many other subtle and not so subtle areas. You are not skilled in all of them and you aren’t able to focus on all of them. Seek help.
  1. The chance  to learn how some people are experiencing you. Thinking about how others experience us does not come naturally. We like to believe others see and feel our good intentions. The reality is they are experiencing  us through their own unique lens. This is one of the most surprising lessons I have learned over 16 years leading a nonprofit. People interpret and judge everything I do and say. Often their interpretations display mistrust and misgivings. The people I work with come in with a variety of preconceived notions, perceptions, expectations, and previous experiences with authority. We may create fear, doubt and distrust in others without even realizing it. As an organizational leader how often are your statements, even casual off the cuff remarks that you meant nothing by, interpreted completely differently than you intended? Consistent, fair, equitable, behavior that demonstrates a commitment to the agency’s mission and values and as much as possible the best interest of the employees is essential in gaining the trust of your co-workers. Your enemies’ experience and perceptions of you give you a chance to see how others may be thinking of you. This gives you the chance to act differently, in ways that will actually communicate what you are hoping to.  
  1. The opportunity to change the whole paradigm by practicing what Jesus taught, “love your enemies and pray for those who persecute you (Matthew 5:44).” Not everyone reading this may share this as a value. But just think of it. What if, by changing how you viewed your enemy you were able to turn them into a valued collaborator? True, this may not be possible with everyone, however, “…as far as it depends on you, live at peace with everyone (Romans 12:18).”  Jesus teaches about his upside down kingdom where the “first shall be last (Mark 10:31),” and where the poor are blessed (Luke 6:20), where you’re encouraged to “turn the other cheek (Matthew 5:39),”  along with loving  and blessing those who are against you. This paradigm shift certainly has the chance to transform relationships.  As much as it may impact your enemy it may transform you even more. By  choosing to love the person who is against you, how you relate and respond to them changes. You become more generous, more empowered, and move  into a new level of freedom.   

Friends as you go forward as a leader may your journey be blessed and may you be successful in turning your greatest adversaries into your greatest allies.

For My 50+ Year Old Friends Questioning Their Journey

Photo by Joshua Earle on Unsplash.

I am writing this post for all of my friends who are 50+ years old and who occasionally find themselves questioning whether they are running their race well. Who wonder if they got off on an inferior path. Who may be interrogating themselves about the choices they have made. 

I was attacked in the middle of the night by an unholy thought. It went like this,
You have blown it. You can’t retire.  You will have to work (if you can) until you are 70. If you would have been this or done that you’d be sitting pretty, but now it’s too late. The die is cast.
A deluge of life regrets were encroaching upon me. I felt I had run the race but not executed a winning game plan.

After several minutes I was able to get my mind out in front of this self-deprecating place.  I began to meditate on ancient immutable wisdom. I changed the paradigm and looked at myself using a different theoretical frame. I came to a different conviction than the one that had troubled me in the middle of the night. My resolution, 

I reject all of the cultural lies and all of the “can’ts” and “shoulds” of  American middle class aging. The truth of the matter is I am on a lifelong call. The Reality is I am on a mission from the Creator of the Universe. This mission has eternal implications. 

So in order to place myself in the redemptive  story of the ages I will by God’s grace  not allow myself to be constrained by conventional wisdom, by messaging from interest groups, by images from the media, or by any other principality or power that would seek to define what it means to be getting older.

While I am aging I will yoke myself to 
running forward toward whatever God-given tasks lie ahead of me,
uncovering abilities that I have let lay dormant,
evolving into the most ethical human being I can be ,
transforming into my best self,
honing the gifts The Maker of All Things has given me,
creating new things with the power the Creator has granted me,
adding new stories to the universe,
fulfilling the call to lift up and serve others,

and if I am knocked down, I will get back up and keep on running. 

Friends, I invite you to join me.

Desert or Fountain.

Photo by Max Andrey from Pexels

Anxiety chokes
Knees buckle
Fingers point
Fear of what may happen.

Or

Strength grows
Breath of courage
To rescue others
Selflessness.

Who are you?

People who have a lot to give but give nothing.
People who have little to give but give it away.
People who have a lot but live seeing themselves in need.
People who have little but live feeling they have an abundance.

Where does this come from?

Is your space inside
A fountain
or
A desert?

Do you
See the people
or
See only self?

Choose today. Live as a desert or a fountain.

Find What is Present

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We fear what may happen, 
We fear what could happen,  
We fear what might happen,
but none of those things are now,
Remain in the Present

We imagine the worst,
Our minds and bodies live as if what we dread is occurring,
We are bond-servants to our trepidations,
but none of these things are now,
Remain in the Present

Many sow a terrible story,
Many breath a foreboding atmosphere,
Many drink the potion of unease,
but your experience is only in this moment,
Remain in the present.

Can you breath
Can you tune out the noise
Can you rest in the Divine’s company
Can you lend your presence and peace to another
Find what is Present. 

Let my default position always be courage (my attempt at short verse).

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Lord,

When life is full of uncertainty,
When the word on the street is doom,
When sickness and death are the prediction of the day,
Let me be courageous.

When I’m warned to hunker down,
When pandemic is declared,
When goods are rationed,
Let me be generous.

When I’m told to be concerned,
When the threat is real,
When others panic,
Let me build others up.

Not fear
Not hoarding
Not about me
rather
Rest [in you O Lord]
Generosity
Generativity.

Amen

Leaders, what is it really like to work for you? 25 questions to help you think it through.

What am I like to work with?

  1. Do people see me going the extra mile to help them succeed?
  2. Do I know my coworkers well enough to ask about their family?
  3. Do I smile when I meet others in the hall?
  4. Do I make it a regular practice to ask others how I can help?
  5. Am I careful about how I talk about my team members in meetings?
  6. Am I generous with encouragement?
  7. Do I notice what people are good at and tell them?
  8. Is my office so messy it makes people not want to stay?
  9. Do I make it easy for co-workers to come to me with a question?
  10. Do I model the kind of work I expect out of others?
  11. Do I celebrate our successes?
  12. Do I tell others the positive contribution they are making to our agency?
  13. Do my coworkers perceive me as part of their team?
  14. Do I give others a chance to grow?
  15. Do I model self-care?
  16. Am I fun to work with?
  17. Do people leave my office feeling heard?
  18. Do I clearly explain why I am doing what I am doing?
  19. Am I part of the solution or am I the problem?
  20. How do I encourage creativity and growth in my team and the organization?
  21. Do my coworkers dread talking to me?
  22. Do the people I work with believe I have their best interest in mind?
  23. Do I have the reputation of keeping people’s confidence?
  24. Am I quick to offer “thank you’s”  and praise.
  25. Are people glad I am the organizational leader? 

Dear Discontent Employee,

Photo by Francois Hoang

As much as anything else, work is about learning.  It is learning about what we are good at and what we enjoy. It is about striving to get better. Conversely, the learning we receive from a job can also involve finding what we do not like to do. We may discover we don’t care for the work, the clientele, the company, or the entire industry.  Finding out we do not like a certain job is important information and can teach us a lot about ourselves. Being unhappy at one job may propel us down a new path we love that we might not have otherwise considered. 

So what if you’ve found yourself unhappy in your job? Do not allow the discontent to overcome you. Rather, I suggest you consider one of the following two options. First, if you are not happy in your job but feel that the type of work is something you want to do and before you get so frustrated you become angry, go to your manager and have a heart-to-heart discussion. Tell them what you like about the work and what you struggle with. Ask your manager for suggestions about what you [the employee] could do differently. Tell them what you think they [the manager or company] could do differently. If you are working for a company that believes in employee development and you’ve demonstrated a willingness to work hard, then it is likely your manager will do what they can to help you. It is much better for a company to help an existing employee be successful than to start all over with a new hire.  In addition to speaking with your manager also figure out which of your co-workers are really successful and enjoy their jobs. Have a conversation with them. Find out how they do their work tasks, how they organize their day, how they handle the difficulties of the job, what they do for self-care, and what keeps them motivated. Learning from a successful co-worker may be just the thing you need to turn things around and excel. If however, you are convinced you are ready to give up on your current job and don’t want to give it a second thought, then I suggest you consider option number two.

The second option is this…leave gracefully. By this I mean do the following. First read the company policy on terminations. It will inform you of the organization’s expectations for you to leave on good terms. Follow the policy. Second, before resigning look for another job. Conventional wisdom says, “It is easier to find a job while you have a job.” Third, while looking for your new or transition job do not slack at the job you are leaving. Work hard and well. Fourth, once you have secured another job then give the company you are leaving the amount of notice of your departure they ask for in the policy. Leave on good terms. Don’t intentionally burn a bridge. The employer you are leaving may well be called on to give you a formal or more likely informal reference. We all need as many good references as we can get. 

Being unhappy at work happens to everyone at some point. For some it is a temporary mood or only a brief season. After all, even if we love our jobs, there are tasks involved with the job we do not like. If, however, you have a pervasive discontent with your job, reach out for help. If that does not work, don’t be afraid to plan your transition.  Just do it gracefully. 

Leadership Lessons I Learned in 2019 and Reminders for 2020

Photo by Kimberly Farmer on Unsplash

2019, like every year, was full of opportunities for learning and growth. Here are five things I’ll share that I plan to keep in mind as I go into 2020.

  1. There may be a person in your life who you perceive as your nemesis. It is possible that this person is placed in your life to force you to grow. There are times (and only God knows when)  we are not able to grow and develop into the leader we are intended to be unless we have someone in front of us who we must overcome. These are times when skills are required that have laid dormant in us.  Skills that have been latent, waiting for the proper environment to sprout. It may be skills like the ability to exercise humility, courage to speak your mind, or the capacity to take decisive action. Whatever it is, you needed that “nemesis” to bring this out in you. It may seem counter-intuitive but be thankful for them even if the growth experience was painful.
  2. There may be a person whom you perceive as very fragile and incapable of getting their feet underneath them and flourishing. It is possible that with the right supports in place, with a tribe of emotionally healthy friends, the feeding of the mind, body and soul with life-giving practices and the shedding of toxic relationships, a person can come into their own. Their skills, abilities and gifts can surface and thrive. Never underestimate or under-appreciate what a history of childhood trauma can do to a person. Never underestimate or under-appreciate what can be recovered when a healthy and supportive network of caring people begin to nurture someone. 
  3. The current environment you see yourself and your organization surrounded by may seem very unfriendly. The likelihood is, however, that the people, positions, and politics making it unfriendly will change. Hang in there. You never know when the leader of another agency you work alongside will take another job, when a friend will become a major player in your local government, a colleague will get a top post in the state government, or the new group of lawmakers decide to make rules and laws that are much more supportive of your industry.
  4. If you are in a leadership role, never forget that it is a privilege to be there. It carries with it immense responsibilities. Treat your job with gratitude and treat the relationship with the people you work with as sacred. If no one is following you, you are not leading. You are the chief servant. Put all of the other ideas you have about yourself aside. 
  5. It is easy to get caught up in your day-to-day realities. It is easy to see the small space in the universe that you occupy as all there is. When this happens we fail to see the possibilities and potentialities around us.  The world is full of amazing and interesting people doing amazing and interesting things. It is full of beautiful and breathtaking places. It is so important to step away from your work. To take time off. To see people and places you’ve never seen before. It does not necessarily require you to  travel far. Go to art galleries. Go to a museum. Go to the zoo. See the Great Lakes. Go to a national park. See the ocean. Travel to another state or country if you can. These things help you realize that there is much more to life than your job or the circumstances you find yourself in. 

I hope you find this list helpful. I’ve experienced all of it this year. Blessings to you and have a wonderful and meaningful 2020.

Selfish-Ambition Leads to Organizational Disorder

For where you have…selfish-ambition there you find [organizational] disorder…” * 

Ambition is a very important quality for a leader or manager to have. You probably would not be in the role you are in as a leader if you did not have ambition, passion, or drive about something. Ambition can lead a person toward excellence and success. The real question about ambition is who or what is the ambition for? Additionally, what kind of wake does the actions generated by one’s ambition leave behind? A leader ambitious for the mission of their organization, who channels all of their problem solving, partnership building, and decision making for the furtherance of the organization’s purpose has a chance to build a healthy, longstanding, and fruitful organization. Conversely, a leader focused on building something only for themselves, over the long haul, is much less likely to develop an organization that functions at its best. 

It is natural to have selfish interests. As humans one of our basic instincts is to look out for ourselves. To do the opposite, looking out for the interests of others, takes work. It takes an awareness of our motives and a willingness to move toward putting our self-centered thinking aside and acting in a manner that is other-centered. As I was reading this morning, a phrase from an ancient letter written to leaders jumped out at me. It stated,  “For where you have…selfish-ambition there you find [organizational] disorder…” * 

Leaders, ask yourself these questions: 
Is your ambition aimed at,
Your agency’s  mission;
Your agency’s well being;
Your agency’s culture’s health and strength;
Your employee’s learning and growth;
Your agency’s fiscal strength and well being;
Your customer’s, client’s, or patient’s best care, treatment, and results?

If as leaders, we want to help the organization or agency we are part of to thrive we must be aware of what is motivating our decisions. Often this is not easy to figure out. It takes contemplation and feedback from others. We need to develop a practice of self-reflection, allowing others to speak into our life, and vulnerability. If we do this day-by-day we can begin to recognize when our selfish-ambition gets in the way of leadership that lifts up our coworkers, partners, clients, customers, or patients. 

* The Apostle James’ letter  “…to the Twelve Tribes Scattered Among the Nations” Chapter 3 verse 16.

What Our Nonprofit Agency Does to Hire People Who are a Good Fit

Photo by Randy Fath on Unsplash

We just finished interviewing two highly qualified, wise, and hard working people. They had amazing work histories that complemented the job they had applied for and had great references. After meeting with the candidates our interview team said the same thing: “Great people. They have great qualities. They are just not the right fit.” 

What is “fit”? It’s includes a person’s training. It includes their credentials. It includes their experience. But it is also more than the things that go on a resume. Fit includes aspects of personality. It includes relationship skills. It includes a person’s preferred style of conflict resolution, problem solving, and communication. It includes the capacity to work independently and as a member of a team. It encompasses a person’s short term and long term career goals. It involves expectations of work hours or schedule. The list of what makes up “fit” could go on and on. 

How is an organization supposed to uncover these aspects of an interviewee? The reality is that you can’t really know what type of an employee someone will be until they work with you. You can, however, take steps in the hiring process to increase the odds of finding out whether or not the interviewee would be a good match. The leadership team at the agency I work for has come up with a process that helps us narrow down new hires to people who have a better chance of being a good fit in our organization. The process includes, 

  1. Identify the characteristics of an employee who would be a “good fit.” Assess the team members you have who are successful and try to define the personality traits, soft skills, relationship style, cognitive abilities, and other attributes that help them do well. 
  2. Involve team members in the interview. This does three  things. First it empowers the team members and sends the message that their opinion is very important to the organization. Second, it taps into their expertise. The current team is often the best people to determine if someone will fit. Finally it gives the team ownership in the hire and can motivate them to foster the success of the new employee.
  3. Use real life scenarios as part of the interview. Scenarios help to get a sense of the interviewee’s problem solving, triaging, and organizing skills. It also gives you a sense of whether or not their experience translates into practical wisdom for the job. 
  4. Run the name past any team members who used to work with the potential hire. Your team members are invested in having good co-workers and will usually be very honest about their past experience with someone who is a potential hire. 
  5. Never hire the person with “the least bad interview.” By this I mean, you are in a situation where  you don’t feel really good about any of the interviewees but because you feel pressure to fill a spot so you choose the person who was the least bad at the interview. 
  6. Never allow the administration to make a decision to hire someone while not having the full by-in of the primary supervisor. The direct supervisor is the team member who is going to have to live most closely with the new hire. For the supervisor’s morale and to give the new hire the best chance of success make sure the direct supervisor is okay with the hire.
  7. Ask the interviewee for references that were former supervisors or team members. Try to get a minimum of three. The more work history the reference has with the potential hire the better chance you have of getting robust answers to reference questions. 
  8. Do an informal online audit of the potential hire. Google their name. Check on social media to see if they have any posts that reveal their work habits.
  9. If you still are not sure about someone have a second interview and include more team members. 

I hope this short list gives you some ideas to help improve your method of finding team members who are a good fit. It takes longer to get through the hiring process this way but in the long run builds a strong team and in-turn a stronger organization.