My wife made this for my office. I wanted this message to be the first thing people see when they walk in. Its from Mitch Albom’s book Tuesday’s with Morrie. The author is paraphrasing Morrie’s favorite poet W.H. Auden in his poem September 1, 1939. 

Negative emotions, whether they be jealousy, resentment, envy, greed, or  unhealthy pride tear agencies and businesses apart. So often as an agency director, whether it be at my organization or another,  I have seen destructive  emotions lead to divisions between individuals and teams . These dark feelings, when harbored,  stifle the ability of an organization to accomplish its mission. Conflicts and disagreements are necessary and healthy. They are often the fuel for the energy that leads to healthy change. But in the end, it is things like truth, forgiveness, humility, and kindness that create the organizational climate and culture for staying power and growth in an organization.