I have always considered myself a multitasker. Lately though, I have  had a growing awareness of how this  keeps me from being the supportive leader the people in my organization need me to be.  In fact,  one of the most important things I can offer all of the people in my life is my undivided attention. Turning away from the computer, setting down my tablet or phone, or putting  down my notes to look  at and really listen to the person who has asked for my attention is essential to a caring and supportive relationship. By focusing my attention I am sending  the signal that the person who has asked me a question  matters, what they care about is important to me, and that even though I am busy I have time for them. I can think of few more powerful messages a leader could send.

Granted, there are times I do not feel I have a spare moment to listen. If that is the case I try to schedule a time I can listen rather than trying to act like I care while emailing or texting someone else. I want the people in my life to know that they matter.

As leaders, we are always communicating by our actions. Try sending the message that the people in your organization matter enough to set aside the distractions, look them in the eye, and really listen.